How do I install the Phoenix OS ?
A：Currently we have only adapted Google Nexus 7、Nexus 9 and Nexus 10. You can root the system by one-key root with Shuame or in Fastboot mode.
If it tips Verification failed:(15) Access Denied! just disable Secure Boot on your Bios.
How do I submit an application for adaptation?
A：Currently we have only adapted Google Nexus 7、Nexus 9 and Nexus 10. We will adapt more computer models in the future. You can submit your application in the ARM Forum--Adaptation Application.
I was unable to run application and I had a bad experience
A：We have special posts in the forum for these problems and will carry out unified adaptation.
Does the installation have an impact on the original system?
A：It will not have an impact on the original system. The system is just installed under the root
directory of a partition. You can choose either the original system or
Phoenix OS in the start menu to boot. It can be easily removed.
How do I remove the Phoenix OS and its boot program?
A：There is an uninstall file in the setup program. You can run the setup program and choose to uninstall on windows.
On what machines can the Phoenix OS be installed?
A：
The
Phoenix OS supports x86 computers using Intel or AMD processor from 2010 or
later (such as ThinkPad x series). However, there is an issue of adaptation
for computers of some companies.
Currently adapted machines
The Phoenix OS does not boot at startup.
A：
You can
refer to the link for the original system. If it is started in traditional
mode: It may be due to the other installed systems or boot tools. You can try
to reinstall the Phoenix OS. If it is started in UEFI mode: You can adjust
the boot in the bios and set “Phoenix OS” as the first boot.
A：At present, the proxy can only be set in wireless mode. Method: Enter the WLAN--Add Network--Advanced Options to set it.
The Phoenix OS is installed on my device but I cannot use touch screen, Internet, Bluetooth and there is no sound.
A：
These
problems are caused by incorrect driver hardware. The Phoenix OS cannot adapt
to all known computer hardware at present. If it is not adapted for you,
please submit your issue on the forum.
The device is stuck in the root@x86:/ # interface after the Phoenix OS is started.
A：
This
kind of problem is caused due to the failure of the graphics card. The
problems with graphics cards before 2013 have been fixed in the 1.0.8
version. We will mark it in the update log when this problem is fixed. You
can view the currently adapted graphics cards here.
Some applications (Apps) and games do not run.
A：
The
applications are not adapted to the x86 platform, which is a normal
phenomenon. You can contact the application providers or submit your issues
in the forum.
The interface stays on the “Detecting Phoenix OS...” after reboot when the Phoenix OS is installed.
A：
This
problem is because the device cannot enter the system as the hard disk has
poor read/write performance. We will mark it in the update log when this
problem is fixed.
The computer cannot wake up after sleep and can only be restarted.
A：
The
problem that most computers cannot
wake up has been fixed in the 1.0.8 version system (Individual
known models that cannot wake up，For example，LenovoT440p，LenovoX1、LenovoE450). If your computer cannot wake up after sleep, please tell us
your model in the forum to help us improve.
Feedback address
There is a prompt to install the flash plugin when I browse videos on the Internet, but the Stardust Browser can not be installed.
A：
Currently
the Stardust Browser does not support the plugin. In fact, the Android
platform and iOS platform do not support the flash plugin anymore. In case of
such a site, you can click the small
icon before the text in the address bar of the Stardust Browser and change
the page display style into iPad or Android style.
Time is not synchronized with a difference of 8 hours.
A：
This is
because the default local time is written into BIOS on Windows, while UTC is
used as the default time to write into BIOS on Linux/Mac and then the local
time is calculated according to the time zone. Our practice is to set the
Windows registry when installing the Phoenix OS so UTC is used as the local
time on Windows. However, there is a bug when WinXP uses UTC so the UTC
setting is invalid when the system runs for a period of time or sleeps.
Microsoft has fixed this bug on Win7, so only the XP users will encounter
this problem.
If this page does not solve your problem, please contact us via forum:
